Contact Us
We will get back to you within 48 hours.
For returns, exchanges & any other queries, please email fill in the form below. Please enter your order number for order queries.
(We kindly ask you to email us for any order queries rather than messaging us on social media)
Please note we do not respond to emails on the weekend. Our working hours are Monday to Friday, 9am to 5pm.
Please note we may take slightly longer to reply during Holiday Periods.
Need help?
Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress on our website or the carrier's site.
We understand that you might change your mind. You can modify or cancel your order within a specific timeframe after placing it, usually within 24 hours. Please contact our customer service team immediately for assistance.
A: Absolutely! We offer a gift-wrapping service for a small additional charge. You can select this option at checkout and add a personalized message if you wish.
We offer a hassle-free return policy. If you are not completely satisfied with your purchase, you can return it within a specified period, typically 14 days, for a full refund or exchange. Please review our return policy for detailed terms and conditions.